Privacy Policy

Last Updated: 4/13/2025

Caelum Athletics (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, protect, and share personal information when you visit and make purchases on our website, www.caelumathletics.com (“Website”).

1. Information We Collect

We collect the following types of personal data:

• Personal Identification Information: Name, email address, mailing address, phone number.
• Payment Information: Credit/debit card details, PayPal, or other payment methods.
• Cookies: We use cookies to remember a user’s name and email address for convenience. We use third-party cookies to enhance your browsing experience, analyze site traffic, and serve personalized ads. These cookies may be placed by Google Analytics, advertising networks, and other third-party services.

We do not collect sensitive personal data such as health information or racial/ethnic data.

2. How We Use Your Information

We collect personal information for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and payment.
• Marketing Communications: To send you promotional emails, SMS messages, and other marketing communications with your consent.
• Analytics and Website Improvement: To analyze trends, improve our Website’s functionality, and provide a better customer experience.
• Customer Support: To respond to inquiries and support requests.

3. Sharing Your Information

We share your data with trusted third parties for the following purposes:

• Payment Processors: PayPal, WooPayments, and Stripe Element to process payments.
• Shipping Companies: Shippo to ship merchandise and track deliveries.
• Analytics Providers: Google Analytics to study website trends and performance.

These third parties are contractually obligated to protect your data from unauthorized access.

4. Data Retention

We retain customer data for at least 30 days after a transaction. We do this to maintain accurate order records and provide customer support.

5. Your Rights

As a user, you have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Deletion: You can request the deletion of your personal data by emailing us at [email protected].
• Opt-out of Marketing: You can opt-out of receiving marketing communications by following the “unsubscribe” instructions in our emails or contacting us directly.
• Opt-out of Tracking: You can manage cookie preferences in your browser settings.

6. Data Security

We take the security of your personal data seriously and use a variety of technical and organizational measures to safeguard it, including:

• Encryption: We use SSL encryption to protect sensitive data during transmission.
• Secure Payment Gateways: All payment transactions are processed via secure payment processors like PayPal, Stripe, and WooPayments, which comply with industry standards for payment security.

7. Children’s Privacy

Our Website is not intended for children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information promptly.

8. International Users

Caelum Athletics endeavors to comply with relevant privacy regulations, including:

• General Data Protection Regulation (GDPR): For users in the European Union (EU).
• California Consumer Privacy Act (CCPA): For users in California, USA.

If you are accessing this website from outside the United States, please note that your data may be transferred to, processed, and stored in the United States. By using this site, you consent to such transfers.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will update the “Last Updated” date at the top of the page.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

Email: [email protected]